Question 1

What should I expect during physical therapy sessions?

Accepted Answer

Expect a full-body evaluation focused on your mobility, strength, and function. We take the time to understand your goals and activity level to build a custom plan that helps you recover, prevent re-injury, and return to the activities you love—whether that’s running, weightlifting, or CrossFit

Question 2

Do I need a referral from my doctor before starting physical therapy?

Accepted Answer

No referral needed! In Texas, you can start physical therapy without one. Skip the wait and contact us directly—our team will walk you through the process and get you scheduled quickly.

Question 3

What should I wear or bring with me to my appointment?

Accepted Answer

Wear something comfortable and easy to move in—think gym clothes. If you have medical records, MRI results, or doctor’s notes, bring those too! They can help us get a clearer picture of your condition.

Question 4

How should I prepare for my first appointment?

Accepted Answer

Complete your intake paperwork online before your visit. If not, just arrive 15 minutes early. That gives us time to review your information and get started without delay.

Question 5

How long are physical therapy sessions?

Accepted Answer

• Free Initial Evaluation: 20–30 minutes
 • Full Treatment Sessions: 60 minutes of one-on-one, hands-on care tailored to your recovery and performance goals.

Question 6

Will I have exercises to do at home?

Accepted Answer

Yes! You’ll get a customized home exercise plan via our clinic app. These exercises are key to accelerating your progress and avoiding setbacks between sessions.

Question 7

What if I have questions after my session?

Accepted Answer

We’ve got you! Your physical therapist is available via our secure clinic app. Ask questions, share feedback, or just check in—we’re with you every step of the way.

Question 8

Will insurance cover my physical therapy?

Accepted Answer

We are an out-of-network provider—by choice. Why?
Insurance companies often restrict care, deny needed treatments, and limit session times. We believe in putting your health first. That’s why we offer:
 • 1-on-1, 60-minute treatments
 • Faster recovery without red tape
 • Expert therapists who work for YOU, not your insurance

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Question 9

How often will I need physical therapy?

Accepted Answer

Most patients attend between 12–16 sessions, but we tailor everything to your goals and timeline. Some may need fewer, while others benefit from ongoing care. We’ll create a plan that works for you.

Question 10

Can I use HSA or FSA funds?

Accepted Answer

Yes, we accept HSA (Health Savings Account) and FSA (Flexible Spending Account) payments.
💡 Reminder: FSA funds expire at the end of each year—don’t let them go to waste!

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Question 11

Do you offer payment options?

Accepted Answer

Absolutely. We work with CareCredit to offer 6-month, interest-free payment plans. We also provide interest-free in-house payment plans so you never have to delay care due to cost. Learn more about payment options.

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Question 12

I’m not an athlete. Can you still help me?

Accepted Answer

Of course! We help everyone from kids to grandparents regain strength and live pain-free. Whether you’re an athlete or just want to feel better doing everyday things, we’ve got your back. It’s not about how fast you run—it’s about how strong you feel.

Question 13

What happens after I finish my plan of care?

Accepted Answer

Graduates of our recovery program often join our Performance Care Club, which includes:
 • Monthly tune-up sessions
 • 24/7 access to your PT via our clinic app
 • Super discounted sessions (if something happens to you and needs more than one visit that month. You can also share discount with family)
 • Access to our recovery room
 • Preventive strategies to stay pain-free, mobile, and strong for life

Frequently Asked Questions

Everything You Need to Know Before Your First Visit

Real Results from Real People

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Anna-Liisa Casals

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